Terms of Service, Privacy Policy, & Cookie Policy

Norfolk, Virginia

Terms of Service

Welcome to 1 Source Procurement. By using our website or engaging with our services, you agree to the following terms:

 

Product Information

We strive to ensure that all product descriptions, specifications, and pricing are accurate. However, due to manufacturer changes and availability, we reserve the right to make updates at any time without prior notice.

Cancellations & Returns

Orders for custom materials are non-refundable once processed. Non-custom items may be eligible for return within 15 days of delivery if unopened and unused. A restocking fee may apply.

Installations & Warranties

While we assist with product recommendations and delivery, installation is performed by third-party contractors. Product warranties are honored through the manufacturer and vary by brand. Please refer to the specific product’s documentation.

Liability

1 Source Procurement is not liable for installation errors, site delays, or damages caused by misuse or failure to follow manufacturer instructions.

Cookie Policy

We use cookies to enhance your browsing experience and collect anonymous data about site usage.

 

What Are Cookies?

Cookies are small files stored on your browser that help websites remember your actions and preferences.

Why We Use Them:

  • Track site performance (analytics)

  • Store form field data temporarily

  • Remember visitor preferences (e.g., location or device type)

By continuing to use our site, you consent to the use of cookies.

 

Privacy Policy

Information We Collect

We may collect:

  • Name, email, phone number, and company info

  • Project details you voluntarily provide

  • Anonymous browsing data (via cookies)

How We Use It

Your information is used to:

  • Respond to inquiries and process orders

  • Provide updates on orders or services

  • Improve website functionality and customer experience

We do not sell your personal information.

Data Security

All personal data is securely stored and accessible only to authorized personnel. We use industry-standard encryption protocols for data transmission

Copyright © 2025 1 Source Procurement, All right reserved.